Grayhurst Consulting
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Grayhurst Consulting Services

I work in all areas of ITSM, and have particularly focused on Service Continuity, Capacity Management, Service Level Management, and tool implementation for Change, Problem, Incident and Help Desk Management.

I provide consulting, advisory and project management services in the field of IT service management. I work on business - IT alignment, using the IT Infrastructure Library (ITIL) framework as a primary reference, building capabilities in my clients to maximise the value created by IT services.


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